EXCHANGES & RETURNS
EXCHANGES & RETURNS
Customer satisfaction is a top priority for Philippa 1970. Therefore, if you are not satisfied with your order, you have up to 14 calendar days from the date it was received to request an exchange or return. To do so, please click on the following link:
https://returns.reveni.io/philippa1970
The product must be in perfect condition, including the tag, original packaging, and delivery note, in order to process the exchange or return.
A refund will be issued within an estimated period of 10 to 14 days through the same payment method used for the original purchase.
Shipping costs associated with returns or exchanges will be borne by the customer.
EXCHANGE & RETURNS COSTS
SPAIN & PORTUGAL
| Mainland Spain & Portugal | 7,90€ | Free in-store returns |
| Balearic Islands | 9,90€ | Free in-store returns |
| Canary Islands | 9,90€ | Free in-store returns |
| Ceuta & Melilla | 19,50€ | Free in-store returns |
EUROPEAN UNION
| Germany & France | 12,90€ | Free in-store returns |
| Sweden, Finland & Denmark | 17,90€ | Free in-store returns |
| Rest of the EU | 14,90€ | Free in-store returns |
REST OF EUROPE
| Andorra | 17,90€ | Free in-store returns |
| United Kingdom | 15,90€ | Free in-store returns |
| Rest of Europe | 29,90€ | Free in-store returns |
INTERNATIONAL
| Latin America & the Caribbean |
39,90€ | Free in-store returns |
| North America, Asia & Oceania | 39,90€ | Free in-store returns |
* Any customs duties, tariffs, or import taxes related to returns from specific countries will be borne by the customer.
Once the returned or exchanged product is received, its condition will be inspected. If it is used or damaged, the return or exchange will not be processed.
For returns or exchanges, please email returns@philippa1970.com or call or write via WhatsApp +34 690231136
