​Customer satisfaction is paramount for Philippa 1970, so if you are not happy with your order, you have up to 7 calendar days, from the day it was received, to make your exchange or return.

The product must be in perfect condition, including label, original packaging and delivery note to be able to make a return or exchange.

In an estimated period of 10 to 14 days, the amount will be refunded through the payment method used to purchase the product.

Once the product is received for exchange or return, its condition is checked. If it is not in perfect condition (used or broken material), it will not be exchanged or returned.

Write to to process any exchange or return.